Accessing Your iTrustCapital Account Securely
To manage your digital assets and retirement investments on iTrustCapital, secure login is critical. Follow the steps below to log into your account safely and without hassle.
- Visit the official website: www.itrustcapital.com.
- Click the Login button at the top-right corner.
- Enter your username (registered email) and password with care.
- Complete any CAPTCHA or security challenge to confirm you’re not a bot.
- If 2-Factor Authentication (2FA) is enabled, enter the verification code from your authenticator app or device.
- Upon successful verification, you will reach your dashboard to manage your assets.
Why Enable Two-Factor Authentication?
2FA helps secure your account by requiring an additional verification step during login. It protects against unauthorized access even if your password is compromised.
- Use apps like Google Authenticator or Authy.
- Regularly backup your 2FA recovery codes offline.
- Do not share codes with anyone, not even iTrustCapital support.
Forgot Password? How to Reset
If you forget your password, use the “Forgot Password” link to start the reset process:
- Click “Forgot Password” on the login page.
- Enter your registered email to receive a reset link.
- Follow the link safely and choose a new strong password.
- Log in with your new credentials, and don’t forget to update your password in your password manager.
Troubleshooting Login Issues
Facing issues? Here’s how to solve common problems:
- Make sure your internet connection is stable.
- Clear your browser cache and cookies or try incognito mode.
- Disable browser extensions that may block scripts.
- Verify that you are on the official iTrustCapital site; beware of phishing scams.
- If 2FA codes are not working, check device time synchronization.
- Contact iTrustCapital support if problems persist.
Secure Multi-Device Access
Use iTrustCapital’s platform on multiple devices safely:
- Secure your account with 2FA on all devices.
- Sign out completely on shared computers.
- Use biometric authentication (fingerprint/face) on mobile app.
- Review your active sessions and devices regularly.
Getting Started with Your Dashboard
After login, your iTrustCapital dashboard offers powerful tools and analytics:
- View your portfolio balance in real-time.
- Get market insights with charts and trends.
- Execute buying, selling, or trading of crypto assets.
- Track your transaction history clearly and efficiently.
Customer Support & Resources
iTrustCapital provides dedicated support channels to assist you 7 days a week. Reach out via:
- Help Center & FAQs on their official website.
- Live Chat support during working hours.
- Direct phone contact for account verification and urgent support.
Stay informed by following their social media channels and official communications.